FAQ

1. What does C4L do?

C4L arranges for you to receive professional medical services giving you privacy and convenience. These services include a review of your medical questionnaire, your medical records and a FACE TO FACE medical consultation to determine which, if any treatment and/or medications may be suitable and proper for you.

A prescription for such medications may then be issued for you to fill at the pharmacy of your choice.

2. What is the cost for these services?

The charge for the review of your medical records and the face to face consultation is $280.00; the charge for subsequent quarterly telephone consultations is $180.00. For these subsequent scripts, you also pay for the delivery charges for the script according to the price lists.

Payment alternatives are available for you to choose from (see payment alternatives).

3. Why are medical records required?

These records assist the medical professionals in evaluating your condition, and along with the consultation, enable them to assist in helping you. Also they substantiate your medical condition.

This medical process is not diagnostic and is not designed to evaluate the condition of your health from the statement of your symptoms; that’s what your regular doctors are for.

4. How do I find out how I can be helped?
During your face to face consultation you may discuss your situation with the medical professional and have your questions answered, including the appropriateness of various drugs.

At the end of your consultation you can find out which treatments, including medications, are being prescribed for your use.

5. How do I begin the medical process?

Simply click on “NEW MEMBERS” for full instructions.

You will be required to complete the registration, fill out the medical questionnaire provided, submit your medical records via fax (fax 607-697-0890) as instructed including a government issued photo ID showing your birth date, review the TERMS AND CONDITIONS and the PRIVACY STATEMENT and acknowledge your review and acceptance. If your medical information is satisfactory, at that time payment is required and the consultation can be scheduled.

6. What is the timing?

Your consultation can usually be scheduled after your documentation has been received at a doctor’s location and time convenient for you.

If a prescription for medications(s) is considered appropriate for you, the prescription will be given to you by the doctor after the face to face consultation, or delivered to you after the 3-month telephone follow-up consultation.

Consultations generally are not scheduled on Sundays or holidays, and script deliveries are not made on Sundays (Saturday script delivery is available to many areas for an additional charge)

7. How long is my prescription good for?

Upon your face to face consultation, the team of Dr’s & PA’s will write your initial prescription for up to 2 refills. A refill my not be requested until 25 days after the previous medications have been received. After the initial prescription and two refills have been received your medical history must be updated including a new quarterly consultation by telephone.

8. What about privacy?

All the information provided to us is treated securely and is viewed by the medical professionals and C4L administrative personnel only on a need-to-know basis and is not available for any purpose outside our system (except, of course, for disclosures required by law). You agree that the results of your medical consultations may provided to C4L for your benefit and to complete your medical records.

9. Is C4L process legal?

C4L arranges medical services within all the established federal, state and local laws and regulations and uses only U.S. licensed medical professionals. Restrictions are placed on various services in certain states and medical services are not available where they are illegal or prohibited by federal, state or local laws and regulations.